Privacy Notice

This notice explains how The Address House(“we”) collects and uses your personal information, and your rights under UK data protection law. It applies to this website and to enquiries you make with us.

Who we are

Chau & Co. Realty Ltd, trading as The Address House, is the data controller for the information you provide. We are a company registered in England & Wales (No. 16207660). You can reach us at info@theaddresshouse.com.

What we collect

When you make an enquiry we collect the details you choose to give us — typically your name, email, phone number, and information about the property or investment you are looking for. We do not collect special-category data, and we ask you not to send it.

How we use it

We use your information solely to respond to your enquiry, provide our advisory services, and stay in touch about your search. Our lawful bases are your consent and our legitimate interest in responding to enquiries and providing the service you have asked for.

Sharing

We do not sell your data, and we do not share it for marketing. We only share information with trusted service providers who help us operate (for example, secure form and email hosting), and where required by law. Where a search requires us to introduce you to a developer, agent or professional adviser, we do so only with your knowledge.

Retention

We keep your information only for as long as needed to help with your search and to meet our legal obligations, after which it is securely deleted.

Your rights

You have the right to access, correct, delete or restrict the use of your personal data, to object to processing, and to withdraw consent at any time. To exercise any of these, email us at info@theaddresshouse.com. You may also complain to the Information Commissioner’s Office (ico.org.uk).

Last updated 2 July 2026. Data controller: Chau & Co. Realty Ltd, registered in England & Wales (No. 16207660), registered office 137 Apt Parkview, Great West Road, Brentford, TW8 9GR. ICO registration ZC153833.